Towards an inter-organisational knowledge transfer framework for SMEs


This paper aims to develop a framework for SMEs to help them understand, and thus to improve, the process of knowledge exchange with their customers or suppliers. Through a review of the literature on knowledge transfer, organisational learning, social network theory and electronic networks, the key actors, key factors and their relationships in the process are identified. Finally, a framework containing all above points is proposed.

Divisions: College of Business and Social Sciences > Aston Business School > Operations & Information Management
Additional Information: © The authors
Event Title: 3rd European Conference on Knowledge Management
Event Type: Other
Event Dates: 2002-09-24 - 2002-09-25
Uncontrolled Keywords: framework,SMEs,knowledge transfer,inter-organisation,organisational learning,social network
ISBN: 0-9540488-6-5
Last Modified: 10 Jul 2024 07:13
Date Deposited: 09 Oct 2009 08:27
PURE Output Type: Conference contribution
Published Date: 2002
Authors: Chen, Shizhong
Duan, Yanqing
Edwards, John S. (ORCID Profile 0000-0003-3979-017X)



Version: Published Version

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