Harnessing demographic differences in organizations:what moderates the effects of workplace diversity?


To account for the double-edged nature of demographic workplace diversity (i.e,. relational demography, work group diversity, and organizational diversity) effects on social integration, performance, and well-being related variables, research has moved away from simple main effect approaches and started examining variables that moderate these effects. While there is no shortage of primary studies of the conditions under which diversity leads to positive or negative outcomes, it remains unclear which contingency factors make it work. Using the Categorization-Elaboration Model as our theoretical lens, we review variables moderating the effects of workplace diversity on social integration, performance, and well-being outcomes, focusing on factors that organizations and managers have control over (i.e., strategy, unit design, human resource, leadership, climate/culture, and individual differences). We point out avenues for future research and conclude with practical implications.

Publication DOI: https://doi.org/10.1002/job.2040
Divisions: College of Business and Social Sciences > Aston Business School > Work & Organisational Psychology
College of Business and Social Sciences > Aston Business School
Additional Information: © 2015 The Authors. Journal of Organizational Behavior published by John Wiley & Sons, Ltd. This is an open access article under the terms of the Creative Commons Attribution License, which permits use, distribution and reproduction in any medium, provided the original work is properly cited.
Uncontrolled Keywords: relational demography ,work group diversity ,organizational diversity ,TMT diversity ,workplace demography ,diversity management,Psychology(all),Applied Psychology,Organizational Behavior and Human Resource Management,Sociology and Political Science
Publication ISSN: 1099-1379
Full Text Link:
Related URLs: http://www.scop ... tnerID=8YFLogxK (Scopus URL)
http://onlineli ... b.2040/abstract (Publisher URL)
PURE Output Type: Article
Published Date: 2017-02
Published Online Date: 2015-07-22
Accepted Date: 2015-06-12
Authors: Guillaume, Yves R.F. (ORCID Profile 0000-0003-0040-0453)
Dawson, Jeremy F.
Otaye-Ebede, Lilian
Woods, Stephen A.
West, Michael A.



Version: Published Version

License: Creative Commons Attribution

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