Total productive maintenance implementation in the newspaper printing industry:an action research approach


The objective of Total Productive Maintenance (TPM) is to maximise plant and equipment effectiveness, to create a sense of ownership for operators, and promote continuous improvement through small group activities involving production, engineering and maintenance personnel. This paper describes and analyses a case study of TPM implementation at a newspaper printing house in Singapore. However, rather than adopting more conventional implementation methods such as employing consultants or through a project using external training, a unique approach was adopted based on Action Research using a spiral of cycles of planning, acting observing and reflecting. An Action Research team of company personnel was specially formed to undertake the necessary fieldwork. The team subsequently assisted with administering the resulting action plan. The main sources of maintenance and operational data were from interviews with shop floor workers, participative observation and reviews conducted with members of the team. Content analysis using appropriate statistical techniques was used to test the significance of changes in performance between the start and completion of the TPM programme. The paper identifies the characteristics associated with the Action Research method when used to implement TPM and discusses the applicability of the approach in related industries and processes.

Divisions: College of Business and Social Sciences > Aston Business School > Operations & Information Management
Event Title: 7th International conference of the European Operations Management Association EurOMA 2000
Event Type: Other
Event Dates: 2000-06-04 - 2000-06-07
Last Modified: 20 May 2024 07:46
Date Deposited: 15 Jan 2014 14:45
PURE Output Type: Conference contribution
Published Date: 2000
Authors: Bennett, D.J. (ORCID Profile 0000-0003-1480-8652)
Lee, S.J.



Version: Accepted Version

Export / Share Citation


Additional statistics for this record