Journey towards cultural competence:developing university teachers


Purpose - This paper examines the importance of intercultural training for lecturers; describes innovative training to address this, based on a new theoretical framework; and evaluates training and framework. Background - UK HE is becoming increasing internationally diverse. The UK HEI population is also very multicultural. The proportion of lecturers who come from outside the UK has risen. It is, therefore, important that students develop intercultural awareness. One way of doing this is to work with students. A more sustainable approach focusses training on lecturers who will embed cultural awareness into their practice. Method - This paper sets out a theoretical framework which underpins training developed for lecturers as part of a Postgraduate Certificate. The paper describes the training and evaluates the effectiveness of this. Findings and results - Findings show that participants were apprehensive about the training. Afterwards they expressed surprise at the participative approach, but were pleased with outcomes. They enjoyed the exercises and the training appeared to have opened up their outlook. They praised the freedom to share thoughts with others. Conclusions - Findings show that participants learnt intercultural skills to use in class. This was due to the design. The nature of the training encouraged reflection on cultural diversity and participants attested to the effects this would have on their teaching. These results replicate other studies Implications - The implications are immediate in the design of intercultural training in different contexts. It has already been used to design innovative training for students and managers. In both cases the same far-reaching results were achieved.

Divisions: College of Business and Social Sciences > Aston Business School
College of Business and Social Sciences > Aston Business School > Operations & Information Management
College of Business and Social Sciences > School of Social Sciences & Humanities
Aston University (General)
Additional Information: Copyright © The materials published in this Readings Book may be reproduced for instructional and non-commercial use. Any use for commercial purposes must have the prior approval of the Executive Board of the EuroMed Research Business Institute (EMRBI). All full papers and abstracts submitted to the EMRBI Conference are subject to a peer reviewing process, using subject specialists selected because of their expert knowledge in the specific areas.
Event Title: 2nd Annual EuroMed Conference of the EuroMed Academy of Business
Event Type: Other
Event Dates: 2009-10-26 - 2009-10-28
Uncontrolled Keywords: intercultural,diversity,lecturers,higher education,learning
ISBN: 978-9963-634-76-7
Last Modified: 27 Dec 2023 09:58
Date Deposited: 15 Jan 2014 11:51
Full Text Link: http://www.emrb ... ed%202-2009.pdf
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PURE Output Type: Conference contribution
Published Date: 2009
Authors: Higson, Helen E. (ORCID Profile 0000-0003-3433-2823)



Version: Published Version

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