Managing wireless networks in the healthcare sector:emerging experiences of cultural impacts


The existing body of knowledge has generally supported that organizational culture plays a significant role in shaping group identity, work pattern, communication schemes, and interpersonal relations; all of these cultural elements are important organizational factors that shape workplaces and operational routines. In the context of emerging information technology, it has also been suggested that organizational culture could affect IT implementation and management. However, little is known about how emerging information technology shapes organizational culture, which in turn helps reshape the organization as a whole. The purpose of this paper is thus to build empirical understanding of how IT in general and emerging wireless networks in particular reshapes organizational culture. Case studies conducted in two hospitals situated in southwest U.S.A. illustrated that the implementation of wireless networks indeed helped shape and/or reshape organizational culture in the healthcare sector and in turn enhance healthcare organizations’ competitiveness in the marketplace. For IT managers and practitioners in healthcare institutions, effective strategy to plan and manage emerging ITs such as wireless networks will thus have long-term implications on cultivating organizational culture that could eventually reshape workplace and competitiveness.

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Divisions: College of Business and Social Sciences > Aston Business School > Operations & Information Management
Additional Information: Copyright © 2010 Wenshin Chen and David Bennett.This is an open access article distributed under the Creative Commons Attribution License unported 3.0, which permits unrestricted use, distribution, and reproduction in any medium, provided that original work is properly cited.
Uncontrolled Keywords: politics,wireless network,case study,information technology
Publication ISSN: 2165-9478
Last Modified: 27 Dec 2023 08:14
Date Deposited: 10 Oct 2013 14:24
Full Text Link: http://www.ibim ... 498/500498.html
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PURE Output Type: Article
Published Date: 2010
Authors: Chen, Wenshin
Bennett, David (ORCID Profile 0000-0003-1480-8652)



Version: Draft Version

License: Creative Commons Attribution

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