Creating and sustaining competitive advantage in collaborative systems:the what and the how


Initially this paper asks two questions: In order to create and sustain competitive advantage through collaborative systems WHAT should be managed? and HOW should it be managed? It introduces the competitive business structure and reviews some of the global trends in manufacturing and business, which leads to focus on manage processes, value propositions and extended business processes. It then goes on to develop a model of the collaborative architecture for extended enterprises and demonstrates the validity of this architecture through a case study. It concludes that, in order to create and sustain competitive advantage, collaborative systems should facilitate the management of: the collaborative architecture of the extended enterprise; the extended business processes and the value proposition for each extended enterprise through a meta level management process. It also identifies areas for further research, such as better understanding of: the exact nature and interaction of multiple strategies within an enterprise; how to manage people/teams working along extended business processes; and the nature and prerequisites of the manage processes.

Publication DOI:
Divisions: College of Business and Social Sciences > Aston Business School > Operations & Information Management
College of Business and Social Sciences > Aston Business School
Additional Information: This is an Accepted Manuscript of an article published by Taylor & Francis Group in Production Planning & Control: The Management of Operations in 20032, available online at:
Uncontrolled Keywords: extended,collaborative,enterprises,architecture
Publication ISSN: 1366-5871
Last Modified: 01 May 2024 07:07
Date Deposited: 02 Oct 2009 11:06
Full Text Link:
Related URLs: https://www.tan ... 728032000112331 (Publisher URL)
PURE Output Type: Article
Published Date: 2003-07
Authors: Bititci, Umit S.
Martinez, Veronica
Albores, Pavel (ORCID Profile 0000-0001-7509-9381)
Mendibil, Kepa



Version: Accepted Version

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