Measures to Reduce Stress at Work

Abstract

There exists a body of well-researched knowledge and a legislative framework whereby the problem of stress in the workplace may be inhibited at its source. This thesis undertakes a critical appreciation with a view to integrating more closely the various strands of the researched elements of such topics as psychology, law, statistics and systems engineering to prescribe and to evaluate an original practical system of work to reduce workplace stress. Three methods of investigation are used: review of relevant literature to determine the best available evidence on measures to reduce stress, acritical appreciation of the various disciplines which may determine effective workplace interventions and an empirical nationwide postal survey. The first of four parts briefly examines the need for this research; the origins, intentions and those obligations of the Health and Safety at Work etc. Act 1974 which may be used in the reduction of stress. Part twoquestions whether there is stress at work, identifies fundamental intervent—ions to control stress and determines how such measures may be implemented through statutory duties. Part three develops a model and a strategy for asystematic approach to decision making and the practical reduction of stress within a theoretical and legislative framework. Part four reports on a survey developed to test conclusions from the critical appreciation and literature review, and goes on to propose original guidance notes for the reduction ofstress before drawing overall conclusions. From a critical appreciation of a wide body of relevant research, an original practical system of work is suggested which could be implemented within the framework of existing enabling legislation. It provides guidance to enable employers and employees to participate in measures to reduce stress.