Intergroup conflict in organisations:predictors and relationships with team working effectiveness


This thesis begins with a review of the conflict literature. It continues with an illustration of the nature of intergroup conflict between British health care teams, by presenting results from an interview study using the critical incident technique. Within the theory testing part, drawing upon a sample of 53 British health care teams from five organisations, an empirical test of both intergroup contact and social identity theory is provided. In a next step, a measure of intergroup effectiveness, the effectiveness with which dyads of groups perform on collaborative tasks, is developed. Finally, the moderating role of both resource interdependence and group boundary spanners’ negotiation style for the relationship between intergroup competition and longitudinal change in group and intergroup effectiveness is examined.

Divisions: College of Business and Social Sciences > Aston Business School
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Institution: Aston University
Uncontrolled Keywords: Intergroup conflict,organisations,predictors,relationships,team working effectiveness
Last Modified: 08 Dec 2023 08:36
Date Deposited: 07 Mar 2011 10:09
Completed Date: 2005
Authors: Richter, A.W.


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