Browse by Aston Author

Up a level
Export as [feed] Atom [feed] RSS
Group by: Item Type | Date | No Grouping
Jump to: 2016 | 2014 | 2013 | 2006 | 2004 | 2003 | 2000
Number of items: 7.

2016

Malhotra, Neeru and Ackfeldt, Anna-Lena (2016). Internal communication and prosocial service behaviors of front-line employees:investigating mediating mechanisms. Journal of Business Research, 69 (10), pp. 4132-4139.

2014

Evanschitzky, Heiner, Emrich, Oliver, Sangtani, Vinita, Ackfeldt, Anna-Lena, Reynolds, Kristy E. and Arnold, Marc J. (2014). Hedonic shopping motivations in collectivistic and individualistic consumer cultures. International Journal of Research in Marketing, 31 (3), pp. 335-338.

2013

Tabrizi, Wendy and Ackfeldt, Anna-Lena (2013). Perceptions of learning and teaching quality in Higher Education:developing a culture of co-creation of value. IN: SRHE annual conference 2013. 2013-12-11 - 2013-12-13.

2006

Ackfeldt, Anna-Lena (2006). An investigation into the antecedents of prosocial service behaviours : a travel service context. PHD thesis, Aston University.

2004

Coote, Leonard V., Price, Evan and Ackfeldt, Anna-Lena (2004). An investigation into the antecedents of goal congruence in retail-service settings. Journal of Services Marketing, 18 (7), pp. 547-559.

2003

Ackfeldt, Anna-Lena and Lings, Ian N. (2003). A proposed investigation into the possible antecedents of prosocial service behaviours. IN: UNSPECIFIED UNSPECIFIED.

2000

Ackfeldt, Anna-Lena and Coote, Leonard V. (2000). An investigation into the antecedents of organisational citizenship behaviours. IN: Proceedings of ANZMAC 2000. ANZMAC.

This list was generated on Tue Feb 19 00:51:53 2019 GMT.