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Edwards, J.; Collier, P. and Shaw, D. Intelligence agents (knowledge management). Financial Management, 2003 (Novemb), pp. 34-35.

Shaw, D.; Edwards, J. and Collier, P.M. Quid pro quo:reflections on the value of problem structuring workshops. Journal of the Operational Research Society, 57 (8), pp. 939-949.

Book Section

Alifantis, A.; Robinson, S.; Edwards, J.; Hurrion, R.; Ladbrook, J. and Waller, T. (2001). Knowledge based improvement:simulation and AI for improving unplanned maintenance operations. IN: Proceedings of Second European Conference on Intelligent Manufacturing Systems in Operations. Kobbacy, Khairy and Vadera, Sunil (eds) Birmingham (UK): Operational Research Society.

McCracken, S. and Edwards, J. A KM perspective on implementing an electronic patient record within an NHS hospital. IN: Proceedings of the European Conference on Knowledge Management : ECKM. Academic Conferences and Publishing International.

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