Developing a tool to support communication of parental concerns when a child is in hospital

Heath, Gemma, Montgomery, Hermione, Eyre, Caron, Cummins, Carole, Pattison, Helen and Shaw, Rachel (2016). Developing a tool to support communication of parental concerns when a child is in hospital. Healthcare, 4 (1),

Abstract

The involvement of parents in their child’s hospital care has been strongly advocated in paediatric healthcare policy and practice. However, incorporating parental worries about their child’s condition into clinical care can be difficult for both parents and healthcare professionals. Through our “Listening To You” quality improvement project we developed and piloted an innovative approach to listening, incorporating and responding to parental concerns regarding their child’s condition when in hospital. Here we describe the phases of work undertaken to develop our “Listening To You” communications bundle, including a survey, literature review and consultation with parents and staff, before findings from the project evaluation are presented and discussed.

Publication DOI: https://doi.org/10.3390/healthcare4010009
Dataset DOI: https://doi.org/10.17036/8332c702-5515-45a2-8e90-ae65c7987336
Divisions: Life & Health Sciences > Psychology
Life & Health Sciences > Applied Health Research Group
Life & Health Sciences
Life & Health Sciences > Chronic and Communicable Conditions
Uncontrolled Keywords: paediatrics,communication,quality improvement,patient safety,parents
Full Text Link: http://www.mdpi ... 2227-9032/4/1/9
Related URLs:
Published Date: 2016-01-13
Authors: Heath, Gemma ( 0000-0002-1569-5576)
Montgomery, Hermione
Eyre, Caron
Cummins, Carole
Pattison, Helen ( 0000-0002-9483-4342)
Shaw, Rachel ( 0000-0002-0438-7666)

Download

[img]

Version: Published Version

License: Creative Commons Attribution


Export / Share Citation


Statistics

Additional statistics for this record