Changing career models and capacity for innovation in professional services


A number of professional sectors have recently moved away from their longstanding career model of up-or-out promotion and embraced innovative alternatives. Professional labor is a critical resource in professional service firms. Therefore, changes to these internal labor markets are likely to trigger other innovations, for example in knowledge management, incentive schemes and team composition. In this chapter we look at how new career models affect the core organizing model of professional firms and, in turn, their capacity for and processes of innovation. We consider how professional firms link the development of human capital and the division of professional labor to distinctive demands for innovation and how novel career systems help them respond to these demands.

Publication DOI:
Divisions: Aston Business School > Economics, Finance & Entrepreneurship
Aston Business School
Additional Information: The chapter is for personal use only and directing any queries about re-use to Edward Elgar Publishing.
Uncontrolled Keywords: careers,promotion,tournament theory,innovation,professional service firms
ISBN: 978-1-84844-626-7, 1-84844-626-8, 978-1-78100-910-9
Full Text Link: http://www.e-el ... =&site_pub_soc=
Related URLs: http://www.scop ... tnerID=8YFLogxK (Scopus URL)
PURE Output Type: Chapter (peer-reviewed)
Published Date: 2012-10-31
Authors: Smets, Michael
Morris, Timothy
Malhotra, Namrata



Version: Published Version

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