Browse by Aston Author

Conference or Workshop Item

Jayawardhena, C; Farrell, A M and Lin, X X (2007). Brady et al.'s (2005) service evaluation models: A replication and extension in China. IN: Academy of Marketing Conference 2007. Surrey, 2007-07-03 - 2007-07-06.

Farrell, A M; Souchon, A L and Durden, G R Enhancing service performance through transformational and transactional leadership styles. IN: European Marketing Academy Conference (EMAC). 2000-05-01.