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Number of items: 5.

Article

Greasley, A. (2006). Using process mapping and business process simulation to support a process-based approach to change in a public sector organisation. Technovation, 26 (1), pp. 95-103.

Greasley, A. (2005). Using DEA and simulation in guiding operating units to improved performance. Journal of the Operational Research Society, 56 (6), pp. 727-731.

Book Section

Greasley, A. (2003). A simulation of a large-scale snacks production facility. IN: One world? One view of OM? The challenges of integrating research and practice. Spina, G.; Vianelli, A.; Cagliano, R.; Kalchschmidt, M.; Romano, P. and Salvador, F. (eds) Padova (IT): S.G. editoriale.

Chicksand, D.; Marshall, D.; Rehme, J.; Greasley, A. and Walker, H. Towards the creation of a service delivery capability maturity model. IN: POMS 2016. UNSPECIFIED.

Greasley, A.; Taylor, Tony and Smith, Chris A simulation study of the shift system at a UK police communications centre. IN: Summer Computer Simulation Conference and work in progress (SCSC 2013 and WIP 2013). Abhari, Abdolreza; Bruzzone, Agostino G.; Kropf, Peter; Longo, Francesco; Solis, Adriano O.; Riley, Linda and Davoudpour, Maryam (eds) Simulation series . New York, NY (US): Curran.

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