Baines, Tim and Lightfoot, Howard W. (2009). The practical challenges of servitized manufacture. IN: Proceedings of the 1st CIRP Industrial Product-Service Systems (IPS2) Conference. GBR: UNSPECIFIED.
Abstract
Servitization is now widely recognised as the process of creating value by adding services to products. Since this term was first coined in the late 1980s it has been studied by a range of authors who have specifically sought to understand the methods and mechanisms of service-led competitive strategies for manufacturers. This paper reports on the experiences of a large company as they have moved towards servitized manufacture. This has been based on an extensive series of interviews with key personnel. The results of the study and implications for research are all reported.
| Divisions: | College of Business and Social Sciences > Aston Business School > Operations & Information Management College of Business and Social Sciences > Aston Business School > Advanced Services Group |
|---|---|
| Event Title: | 1st CIRP Industrial Product-Service Systems Conference (IPS2) |
| Event Type: | Other |
| Event Dates: | 2009-04-01 - 2009-04-02 |
| Uncontrolled Keywords: | manufacturing,service,case-study |
| Last Modified: | 26 Dec 2023 09:42 |
| Date Deposited: | 19 Aug 2019 09:54 | PURE Output Type: | Conference contribution |
| Published Date: | 2009 |
| Authors: |
Baines, Tim
(
0000-0002-7518-2967)
Lightfoot, Howard W. |
CORE (COnnecting REpositories)
CORE (COnnecting REpositories)