Knowledge processes in virtual teams:consolidating the evidence

Fang, Yulin, Kwok, Ron Chi-Wai and Schroeder, Andreas (2014). Knowledge processes in virtual teams:consolidating the evidence. Behaviour and Information Technology, 33 (5), pp. 486-501.

Abstract

This article takes stock of the current state of research on knowledge processes in virtual teams (VTs) and consolidates the extent research findings. Virtual teams, on the one hand, constitute important organisational entities that facilitate the integration of diverse and distributed knowledge resources. On the other hand, collaborating in a virtual environment creates particular challenges for the knowledge processes. The article seeks to consolidate the diverse evidence on knowledge processes in VTs with a specific focus on identifying the factors that influence the effectiveness of these knowledge processes. The article draws on the four basic knowledge processes outlined by Alavi and Leidner (2001) (i.e. creation, transferring, storage/retrieval and application) to frame the investigation and discuss the extent research. The consolidation of the existing research findings allows us to recognise the gaps in the understanding of knowledge processes in VTs and identify the important avenues for future research.

Publication DOI: https://doi.org/10.1080/0144929X.2012.719033
Divisions: Aston Business School > Operations & information management
Aston Business School > Operations & information management research group
Aston Business School
Additional Information: This is an Accepted Manuscript of an article published by Taylor & Francis in Behaviour & Information Technology on 18/9/12, available online: http://www.tandfonline.com/10.1080/0144929X.2012.719033
Uncontrolled Keywords: distributed cognition,knowledge management,virtual community,Social Sciences(all),Human-Computer Interaction,Arts and Humanities (miscellaneous),Developmental and Educational Psychology
Full Text Link: http://www.tand ... 29X.2012.719033
Related URLs: http://www.scop ... tnerID=8YFLogxK (Scopus URL)
Published Date: 2014
Authors: Fang, Yulin
Kwok, Ron Chi-Wai
Schroeder, Andreas ( 0000-0002-4051-9275)

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