The adoption and use of diagnostic and prognostic technology within UK-based manufacturers


Manufacturers are seeking increasingly innovative ways to achieve competitive advantage. An emerging trend is to exploit diagnostic and prognostic technology to support service-led competitive strategies where the emphasis is put on the 'sale of use' rather than the 'sale of product'. However, little is known about the extent to which this technology is being exploited, the drivers and inhibitors, and the sectors where adoption is most prolific. This paper introduces the results of a survey conducted across the UK manufacturing sector to explore the extent, motivations, benefits, and challenges of deploying diagnostic and prognostic technology as an element of competitive strategy.

Publication DOI:
Divisions: Aston Business School
Aston Business School > Operations & Information Management
Aston Business School > Advanced Services Group
Uncontrolled Keywords: diagnostic and prognostic technology,product-service systems,servitization,survey,UK manufacturing,Industrial and Manufacturing Engineering,Mechanical Engineering
Full Text Link: ... df/42144224.pdf
Related URLs: http://www.scop ... tnerID=8YFLogxK (Scopus URL)
http://pib.sage ... tent/225/8/1457 (Publisher URL)
PURE Output Type: Article
Published Date: 2011-08
Published Online Date: 2011-07-18
Accepted Date: 2010-12-07
Submitted Date: 2010-08-05
Authors: Grubic, T.
Redding, L.
Baines, T. ( 0000-0002-7518-2967)
Julien, D.

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