Does audit improve quality in a hospital manufacturing unit?

Langley, C.A., Cowan, T.N., Smith, J.C., Marriott, J.F. and Wilson, K.A. (2003). Does audit improve quality in a hospital manufacturing unit? Hospital Pharmacist, 10 (9), pp. 406-409.


OBJECTIVE - To establish whether auditing improves the overall quality of a hospital manufacturing unit. DESIGN - Continuous assessment of the quality level of a hospital manufacturing unit using 14 quality indicators over a nine-month period, and two periods of audit carried out towards the beginning and end of the assessment period. SETTING - The non-sterile manufacturing, sterile manufacturing and repackaging services areas at the pharmacy manufacturing unit at Queens Hospital, Burton-on- Trent. RESULTS - Compliance ratings for the second audit were better than those for the first audit, but there was no overall improvement in quality over the study period. CONCLUSION - Auditing probably improves compliance by focusing the minds of the staff involved, rather than by initiating a sustained improvement in overall quality.

Divisions: Life & Health Sciences > Pharmacy
Life & Health Sciences
Uncontrolled Keywords: asepsis,drug manufacture,hospital management,hospital pharmacy,medical audit,quality control,Pharmaceutical Science
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Related URLs: http://www.scop ... tnerID=8YFLogxK (Scopus URL)
Published Date: 2003-10
Authors: Langley, C.A. ( 0000-0002-0178-3778)
Cowan, T.N.
Smith, J.C.
Marriott, J.F.
Wilson, K.A.


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