Green supply chain performance measurement using fuzzy ANP-based balanced scorecard:a collaborative decision-making approach


The purpose of this paper is to delineate a green supply chain (GSC) performance measurement framework using an intra-organisational collaborative decision-making (CDM) approach. A fuzzy analytic network process (ANP)-based green-balanced scorecard (GrBSc) has been used within the CDM approach to assist in arriving at a consistent, accurate and timely data flow across all cross-functional areas of a business. A green causal relationship is established and linked to the fuzzy ANP approach. The causal relationship involves organisational commitment, eco-design, GSC process, social performance and sustainable performance constructs. Sub-constructs and sub-sub-constructs are also identified and linked to the causal relationship to form a network. The fuzzy ANP approach suitably handles the vagueness of the linguistics information of the CDM approach. The CDM approach is implemented in a UK-based carpet-manufacturing firm. The performance measurement approach, in addition to the traditional financial performance and accounting measures, aids in firms decision-making with regard to the overall organisational goals. The implemented approach assists the firm in identifying further requirements of the collaborative data across the supply-cain and information about customers and markets. Overall, the CDM-based GrBSc approach assists managers in deciding if the suppliers performances meet the industry and environment standards with effective human resource.

Publication DOI:
Divisions: Aston Business School > Aston India Foundation for Applied Research
Aston Business School
Aston Business School > Operations & Information Management
Additional Information: This is an Author's Accepted Manuscript of an article published in Bhattacharya, A., Mohapatra, P., Kumar, V., Dey, P. K., Brady, M., Tiwari, M. K., & Nudurupati, S. S. (2013). Green supply chain performance measurement using fuzzy ANP-based balanced scorecard: a collaborative decision-making approach. Production planning and control, 25(8), 698-714. Production planning and control 2013 © Taylor & Francis, available online at:
Uncontrolled Keywords: supply chain, green\-balanced scorecard,fuzzy ANP, collaborative decision\-making,performance measurement
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Related URLs: http://www.scop ... tnerID=8YFLogxK (Scopus URL)
http://www.tand ... 287.2013.798088 (Publisher URL)
PURE Output Type: Article
Published Date: 2014-06-11
Published Online Date: 2013-06-06
Authors: Bhattacharya, Arijit
Mohapatra, Priyabrata
Kumar, Vikas
Dey, Prasanta K. ( 0000-0002-9984-5374)
Brady, Malcolm
Tiwari, Manoj K.
Nudurupati, Sai S.



Version: Accepted Version

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