Leadership in high-value services for manufacturers:advanced services and their impact on vertical integration


The debate about services-led competitive strategies continues to grow with much interest emerging around the differing practices between production and servitised operations. This paper contributes to this discussion byinvestigating the vertical integration practice (in particular the micro-vertical integration otherwise known as the supply chain position)of manufacturers who are successful in their adoption of servitization.Although these are preliminary findings from a longer-term research programme, through this technical note we seek to simultaneously contribute to the debate in the research community and offer guidance to practitioners exploring the consequences of servitization. Keyword: Servitization, Product-Service Systems, Through-life Services.

Divisions: Aston Business School > Operations & Information Management
Aston Business School > Advanced Services Group
Additional Information: © Aston Business School
Event Title: Spring Servitization Conference 2013
Event Type: Other
Event Dates: 2013-05-20 - 2013-05-21
Uncontrolled Keywords: servitization,product service-system,manufacturing,advanced services,through-life services
ISBN: 978-1-9058-9998-6
Full Text Link: https://researc ... 9350fb0%29.html
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PURE Output Type: Conference contribution
Published Date: 2013
Authors: Lightfoot, Howard
Baines, Tim ( 0000-0002-7518-2967)



Version: Published Version

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