A study of the relationship between exit, voice, loyalty and neglect and commitment in India

Mellahi, Kamel, Budhwar, Pawan S. and Li, Baibing (2010). A study of the relationship between exit, voice, loyalty and neglect and commitment in India. Human Relations, 63 (3), pp. 349-369.


Drawing on exit, voice, loyalty and neglect (EVLN) literature, this study examines direct and interactive associations between organizational-level commitment and team-level commitment and the use of EVLN by managers in India. The study is based on a survey of 200 managers and supervisors from seven Indian firms. The findings on the use of voice are consistent with the past research in Western countries, but challenge the prevailing assumption about the use of voice in high power distance societies. The results also indicate that team-level commitment moderates the association between organizational-level commitment and the use of EVLN.

Publication DOI: https://doi.org/10.1177/0018726709348932
Divisions: Aston Business School > Work & Organisational Psychology
Aston Business School > Aston India Foundation for Applied Research
Aston Business School
Aston Business School > Economics, Finance & Entrepreneurship
Uncontrolled Keywords: commitment,comparative and cross-cultural HRM,emerging economies,exit,India,loyalty,Management of Technology and Innovation,Strategy and Management,Social Sciences(all)
Full Text Link: https://dspace. ... lations2009.pdf
Related URLs: http://www.scop ... tnerID=8YFLogxK (Scopus URL)
http://hum.sage ... ontent/63/3/349 (Publisher URL)
PURE Output Type: Article
Published Date: 2010-03
Authors: Mellahi, Kamel
Budhwar, Pawan S. ( 0000-0001-8915-6172)
Li, Baibing

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