Competing models on job satisfaction, affective commitment and service quality of frontline employee

Malhotra, Neeru and Mukherjee, Avinandan (2005). Competing models on job satisfaction, affective commitment and service quality of frontline employee. IN: Proceedings 2005 INFORMS Marketing Science Conference. UNSPECIFIED.
Divisions: Aston Business School > Marketing & strategy
Aston Business School
Aston Business School > Marketing & strategy research group
Event Title: 2005 INFORMS Marketing Science Conference
Event Type: Other
Event Dates: 2005-06-16 - 2005-06-18
Published Date: 2005
Authors: Malhotra, Neeru
Mukherjee, Avinandan

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