Intergroup conflict in organisations:predictors and relationships with team working effectiveness

Richter, A.W. (2005). Intergroup conflict in organisations:predictors and relationships with team working effectiveness. PHD thesis, Aston University.

Abstract

This thesis begins with a review of the conflict literature. It continues with an illustration of the nature of intergroup conflict between British health care teams, by presenting results from an interview study using the critical incident technique. Within the theory testing part, drawing upon a sample of 53 British health care teams from five organisations, an empirical test of both intergroup contact and social identity theory is provided. In a next step, a measure of intergroup effectiveness, the effectiveness with which dyads of groups perform on collaborative tasks, is developed. Finally, the moderating role of both resource interdependence and group boundary spanners’ negotiation style for the relationship between intergroup competition and longitudinal change in group and intergroup effectiveness is examined.

Divisions: Aston Business School
Additional Information: If you have discovered material in AURA which is unlawful e.g. breaches copyright, (either yours or that of a third party) or any other law, including but not limited to those relating to patent, trademark, confidentiality, data protection, obscenity, defamation, libel, then please read our Takedown Policy and contact the service immediately.
Institution: Aston University
Uncontrolled Keywords: Intergroup conflict,organisations,predictors,relationships,team working effectiveness
Completed Date: 2005
Authors: Richter, A.W.

Download

Export / Share Citation


Statistics

Additional statistics for this record