Intergroup conflict and intergroup effectiveness in organizations:theory and scale development

Richter, Andreas W., Scully, Judy and West, Michael A. (2005). Intergroup conflict and intergroup effectiveness in organizations:theory and scale development. European Journal of Work and Organizational Psychology, 14 (2), pp. 177-203.

Abstract

Many see the absence of conflict between groups as indicative of effective intergroup relations. Others consider its management a suitable effectiveness criterion. In this article we demarcate a different approach and propose that these views are deficient in describing effective intergroup relations. The article theorizes alternative criteria of intergroup effectiveness rooted in team representatives' subjective value judgements and assesses the psychometric characteristics of a short measure based on these criteria. Results on empirical validity suggest the measure to be a potential alternative outcome of organizational conflict. Implications for both the study of intergroup relations and conflict theory are discussed. © 2005 Psychology Press Ltd.

Publication DOI: https://doi.org/10.1080/13594320444000263
Divisions: Aston Business School > Work & organisational psychology
Aston Business School > Work & organisational psychology research group
Aston Business School
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Uncontrolled Keywords: conflict,groups,effective intergroup relations,effectiveness,intergroup relations,intergroup effectiveness,subjective value judgements,psychometric characteristics,organizational conflict,conflict theory
Published Date: 2005-06

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