Inter-organisational knowledge transfer strategies

Chen, Shizhong, Duan, Yanqing, Edwards, John S. and Kinman, Russell (2003). Inter-organisational knowledge transfer strategies. IN: KMAC2003. Edwards, John (ed.) Operational Research Society.

Abstract

Inter-organisational knowledge transfer is very important for SMEs. However, compared to knowledge transfer within an organisation, its ‘boundary paradox’ makes its process more complicated and difficult to understand. In order to solve the ‘paradox’, inter-organisational knowledge transfer strategies need to be developed for SMEs. Through a review of the literature on knowledge transfer, this paper proposes an inter-organisational knowledge transfer process model that contains four stages (initiation, selection, interaction and conversion). It classifies three situations in which an SME exchanges knowledge with a customer (whether a larger company or an SME). It then applies a coordinating mechanism to analyse knowledge transfer strategies for the SME when it is a knowledgegiving firm and knowledge-receiving firm respectively, in the different stages of each situation.

Divisions: Aston Business School > Operations & information management
Aston Business School
Additional Information: The Knowledge Management Aston Conference (KMAC2003), Birmignham (UK), 14-15 July 2003. If you have discovered material in AURA which is unlawful e.g. breaches copyright, (either yours or that of a third party) or any other law, including but not limited to those relating to patent, trademark, confidentiality, data protection, obscenity, defamation, libel, then please read our Takedown Policy and contact the service immediately.
Event Title: Knowledge Management Aston Conference
Event Type: Other
Event Dates: 2003-07-14 - 2003-07-15
Uncontrolled Keywords: strategies,knowledge transfer,inter-organisation,SMEs
Published Date: 2003
Authors: Chen, Shizhong
Duan, Yanqing
Edwards, John S. ( 0000-0003-3979-017X)
Kinman, Russell

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