Knowledge Management Strategy - What Have We Learnt?

Edwards, John (2006). Knowledge Management Strategy - What Have We Learnt? IN: Proceedings of the European Conference on Knowledge Management, ECKM. UNSPECIFIED.

Abstract

This paper picks up on the widely accepted personalisation and codification approaches to knowledge management strategy. It looks at the relationship between these knowledge management strategies and the competitive strategies that organisations have adopted, and by considering the strategy and manufacturing strategy literature, identifies a certain inconsistency between the discussions there and those in the knowledge management literature. It goes on to consider what examples in the literature have contributed to our knowledge of knowledge management strategies, and to highlighting the weaknesses in that knowledge, since these two "fundamental strategies" were first defined back in the 20th century. Aspects where the theory may benefit from being extended include: more precise consideration as to what a competitive position of "standardisation" really means, especially in the light of the expansion of so-called mass customisation; the three-way fit (or lack of it) between knowledge management strategy, competitive strategy and organisational culture, how these are developed, whether it is possible to change them if desirable, and if so, how; and the role of leadership in relation to different knowledge management strategies.

Divisions: Aston Business School
Aston Business School > Operations & information management
Aston Business School > Operations & information management research group
Additional Information: © 2006 The Author
Event Title: 7th European Conference on Knowledge Management, ECKM 2006
Event Type: Other
Event Dates: 2006-09-04 - 2006-09-05
Uncontrolled Keywords: Codification,Competitive strategy,Knowledge management strategy,Mass customisation,Personalisation,Information Systems and Management,Management Science and Operations Research
Full Text Link:
Related URLs: http://www.scop ... tnerID=8YFLogxK (Scopus URL)
Published Date: 2006-12-01
Authors: Edwards, John ( 0000-0003-3979-017X)

Download

[img]

Version: Draft Version

| Preview

Export / Share Citation


Statistics

Additional statistics for this record