Re-engineering construction communication in distance management framework

Charoenngam, Chotchai, Ogunlana, Stephen O., Ning-Fu, Kang and Dey, Prasanta K. (2004). Re-engineering construction communication in distance management framework. Business Process Management Journal, 10 (6), pp. 645-672.


In an exploding and fluctuating construction market, managers are facing a challenge, which is how to manage business on a wider scale and to utilize modern developments in information technology to promote productivity. The extraordinary development of telecommunications and computer technology makes it possible for people to plan, lead, control, organize and manage projects from a distance without the need to be on site on a daily basis. A modern management known as distance management (DM) or remote management is emerging. Physical distance no longer determines the boundary of management since managers can now operate projects through virtual teams that organize manpower, material and production without face-to-face communication. What organization prototype could overcome psychological and physical barriers to reengineer a successful project through information technology? What criteria distinguishes the adapted way of communication of individual activities in a teamwork and assist the integration of an efficient and effective communication between face-to-face and a physical distance? The entire methodology has been explained through a case application on refuse incineration plant projects in Taiwan.

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Divisions: Aston Business School
Aston Business School > Operations & information management research group
Aston Business School > Operations & information management
Uncontrolled Keywords: communication,communication technologies,construction operations,organizational design
Full Text Link: http://www.emer ... 7&show=abstract
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Published Date: 2004
Authors: Charoenngam, Chotchai
Ogunlana, Stephen O.
Ning-Fu, Kang
Dey, Prasanta K. ( 0000-0002-9984-5374)

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