The blurring boundaries between synchronicity and asynchronicity:new communicative situations in work-related Instant Messaging

Darics, Erika (2014). The blurring boundaries between synchronicity and asynchronicity:new communicative situations in work-related Instant Messaging. International Journal of Business Communication, 51 (4), pp. 337-358.

Abstract

Instant messaging is one of the most popular communication technologies in virtual teams, enabling interactions to intertwine whole working days, thus creating the sense of copresence for team members who are geographically dispersed. Through close linguistic analyses of naturally occurring data from a virtual team, this article discusses the implications of two novel communicative situations enabled by instant messaging: presence information and the persistence of transcript. The preliminary findings of this study indicate that these new communicative situations require the flouting or rethinking of previously existing interactional norms and that communicative practices employed by the team members are not yet conventionalized/normalized, the expectations and interpretations of interactional rituals and timing vary highly, even within the same virtual team.

Publication DOI: https://doi.org/10.1177/2329488414525440
Divisions: Life & Health Sciences
Uncontrolled Keywords: computer-mediated discourse,Instant Messaging,communication in virtual teams,interactional norms,chronemic cues
Full Text Link: http://job.sage ... ontent/51/4/337
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Published Date: 2014-10
Authors: Darics, Erika ( 0000-0002-2216-6592)

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Version: Accepted Version


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