A stage-oriented model (SOM) for e-commerce adoption:a study of Saudi Arabian organisations

Abdullah Al-Somali, Sabah; Gholami, Roya and Clegg, Ben A stage-oriented model (SOM) for e-commerce adoption:a study of Saudi Arabian organisations. Journal of Manufacturing Technology Management, 26 (1), pp. 2-35.

Abstract

Purpose - The purpose of this paper is to construct a new e-commerce innovation and adoption model that takes into account various stages of e-commerce adoption (interactive, non-interactive and stabilised) and covers technological, organisational and environmental factors. This was tested using data collected from manufacturing and service companies in Saudi Arabia (SA) to reveal inhibitors and catalysts for e-commerce adoption. Design/methodology/approach - This study uses new data from surveys from 202 companies and then uses exploratory factor analysis and structural equation modelling for analyses. Findings - This study shows that the new stage-oriented model (SOM) is valid and can reveal specific detailed nuances of e-commerce adoption within a particular setting. Surprising results show that SA is not so very different to developed western countries in respect to e-commerce adoption. However there are some important differences which are discussed in detail. Research limitations/implications - A new SOM for e-commerce adoption is provided which may be used by other IS adoption researchers. Practical implications - Managers responsible for the adoption of e-commerce in SA, the Middle East and beyond can learn from these findings to speed up adoption rates and make e-commerce more effective. Social implications - This work may help spread e-commerce use throughout SA, the Middle East and to other developing nations. Originality/value - The results add to the extremely limited number of empirical studies that has been conducted to investigate e-commerce adoption in the context of Arabic countries.

Publication DOI: https://doi.org/10.1108/JMTM-03-2013-0019
Divisions: Aston Business School > Operations & information management
Aston Business School > Operations & information management research group
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Additional Information: This article is © Emerald Group Publishing and permission has been granted for this version to appear here http://www.emeraldinsight.com/doi/full/10.1108/JMTM-03-2013-0019. Emerald does not grant permission for this article to be further copied/distributed or hosted elsewhere without the express permission from Emerald Group Publishing Limited.
Uncontrolled Keywords: e-commerce,information systems,technological innovation,technology implementation,Computer Science Applications,Software,Industrial and Manufacturing Engineering,Control and Systems Engineering,Strategy and Management

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