Maximising the economic and social impact of Six Sigma

Clegg, Ben Maximising the economic and social impact of Six Sigma. IN: POMS : Production & Operation Management Society. Gupta, Sushil (ed.) UNSPECIFIED.

Abstract

This paper reports on how Six Sigma training can be made more effective. The research is empirically based. To date it has engaged with over 100 respondents from 60 different organisations around the world. The questionnaire has been derived from leading refereed sources and expert practitioner experience and addresses both success factor and tools issues from three perspectives: (i) academic, (ii) training, and (iii) practice to help maximise economic and social impact of programmes. This topic is important because the popularity of Six Sigma adoption in organisations has grown dramatically over recent years. This is probably because many accounts of great cost savings and quality improvements have been published by major international companies. However, other companies striving to emulate this success are finding that effective implementation needs experienced and well trained individuals. To date, there have been few such surveys and this work-in-progress benchmarking study provides unique insight.

Divisions: Aston Business School > Operations & information management research group
Aston Business School > Operations & information management
Event Title: 18th annual conference of the Production and Operation Management Society
Event Type: Other
Event Dates: 2007-05-04 - 2007-05-07

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