Baines, Tim and Lightfoot, Howard
(2013).
Leadership in high-value services for manufacturers:information and communication technologies and the delivery of advanced services.
IN: Proceedings of the Spring Servitization Conference 2013.
Baines, Timothy S; Clegg, Ben and Harrison, David (eds)
Birmingham (UK): Aston University.
Abstract
Services-led competitive strategies are critically important to western manufacturers. This paper contributes to our foundational knowledge of such strategies by examining the enabling information and communication technologies that successfully servitized manufacturers appear to be adopting. Although these are preliminary findings from a longer-term research programme, through this article we seek to offer immediate assistance to manufacturers who wish to understand how they might exploit the servitization movement.
Divisions: | Aston Business School > Operations & information management Aston Business School > Operations & information management research group ?? NASG ?? |
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Additional Information: | © Aston Business School Funding: EPSRC EP/K014072/1 |
Event Title: | Spring Servitization Conference 2013 |
Event Type: | Other |
Event Dates: | 2013-05-20 - 2013-05-21 |
Uncontrolled Keywords: | servitization ,product service-system ,through-life services,advanced services ,manufacturing |
Full Text Link: |
https://research.aston.ac.uk/portal/en/researchoutput/proceedings-of-the-spring-servitization-conference-ssc2013%28b1d93b0e-9d1b-4e75-8747-375269350fb0%29.html |
Related URLs: | |
Published Date: | 2013 |
Authors: |
Baines, Tim
Lightfoot, Howard |