Workplace justice, citizenship behavior, and turnover intentions in a union context: examining the mediating role of perceived union support and union instrumentality

Aryee, Samuel and Chay, Yue W. (2001). Workplace justice, citizenship behavior, and turnover intentions in a union context: examining the mediating role of perceived union support and union instrumentality. Journal of Applied Psychology, 86 (1), pp. 154-160.

Abstract

This study examined the relationship between workplace justice afforded by the grievance system and the union outcomes of citizenship behavior and turnover intentions and the mechanisms that underpin these relationships. Respondents (N = 187) were members of a large public sector union in Singapore. Results revealed that perceived union support and union instrumentality fully mediated the relationship between the dimensions of workplace justice and citizenship behavior directed toward the union (OCBO) and citizenship behavior directed at other union members (OCBI). Union instrumentality partially mediated the procedural justice–turnover intentions relationship.

Publication DOI: https://doi.org/10.1037/0021-9010.86.1.154
Divisions: Aston Business School > Work & organisational psychology
Aston Business School > Work & organisational psychology research group
Uncontrolled Keywords: workplace justice & citizenship behaviors & turnover intentions & perceived union support & instrumentality,union members (mean age 43.8 yrs)
Published Date: 2001-02

Download

Full text not available from this repository.

Export / Share Citation


Statistics

Additional statistics for this record