Risk management in enterprise resource planning implementation:a new risk assessment framework

Dey, Prasanta K., Clegg, Ben and Cheffi, Walid (2013). Risk management in enterprise resource planning implementation:a new risk assessment framework. Production Planning and Control, 24 (1), pp. 1-14.

Abstract

Enterprise resource planning (ERP) projects are risky. But if they are implemented appropriately, they can provide competitive advantage to organisations. Therefore, ERP implementation has become one of the most critical aspects of today's information management research. The main purpose of this article is to describe a new ERP risk assessment framework (RAF) that can be used to increase the success of ERP implementation. In this article, through a case study based in a leading UK-based energy service provider, we demonstrate the new RAF, which has been shown to help identify and mitigate risks in ERP implementation. In contrast to other research, this RAF identifies risks hierarchically in external engagement, programme management, work stream and work package levels across technical, schedule, operational, business and organisational categories. This not only helped to develop responses to mitigate risks but also facilitates on-going risk control.

Publication DOI: https://doi.org/10.1080/09537287.2011.597038
Divisions: Aston Business School
Aston Business School > Operations & information management research group
Aston Business School > Operations & information management
Additional Information: This is an Author's Accepted Manuscript of an article published in Dey, P. K., Clegg, B., & Cheffi, W. (2013). Risk management in enterprise resource planning implementation: a new risk assessment framework. Production planning and control, 24(1), 1-14. Production planning and control 2013 © Taylor & Francis, available online at: http://www.tandfonline.com/ http://www.tandfonline.com/10.1080/09537287.2011.597038
Uncontrolled Keywords: ERP projects,implementation,risk management,organisational transformation,Industrial and Manufacturing Engineering,Computer Science Applications,Strategy and Management,Management Science and Operations Research
Full Text Link: http://www.tand ... 287.2011.597038
Related URLs: http://www.scop ... tnerID=8YFLogxK (Scopus URL)
Published Date: 2013
Authors: Dey, Prasanta K. ( 0000-0002-9984-5374)
Clegg, Ben ( 0000-0001-7506-5237)
Cheffi, Walid

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