Servitization within manufacturing operations:an exploration of the impact to facilities practices

Baines, T.S.; Lightfoot, H.W. and Smart, P. (2012). Servitization within manufacturing operations:an exploration of the impact to facilities practices. Proceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture, 226 (2), pp. 377-380.

Abstract

Servitization is a growing area of interest amongst practitioners, policymakers, and academics, and much is still to be learnt about its adoption in practice. This paper makes a contribution to this debate by identifying the key facilities practices that successful servitizing manufacturers appear to be deploying, and the underlying rationale behind their configuration. Although these are preliminary findings from a longer-term research programme, this short communication seeks to highlight the implications for manufacturing professionals and organizations who are considering the servitization of their operations.

Publication DOI: https://doi.org/10.1177/0954405411407123
Divisions: Aston Business School > Operations & information management
Aston Business School > Operations & information management research group
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Uncontrolled Keywords: servitization,product service systems,facilities,supply chain,operations,Industrial and Manufacturing Engineering,Mechanical Engineering
Published Date: 2012-02

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