Modelling the behaviour of engine assembly workers

Baines, Tim and Ladbrook, John (2000). Modelling the behaviour of engine assembly workers. IN: IEE one-day seminar on systems dependency on humans (Ref. No. 2000/020). 2000-02-16 - 2000-02-16.


Presents a prototype modelling methodology that provides a generic approach to the creation of quantitative models of the relationships between a working environment, the direct workers and their subsequent performance. Once created for an organisation, such models can provide a prediction of how the behaviour of their workers will alter in response to changes in their working environment. The goal of this work is to improve the decision processes used in the design of the working environment. Through improving such processes, companies will gain better performance from their direct workers, and so improve business competitiveness. This paper first presents the need to model the behaviour of direct workers in manufacturing environments. To begin to address this need, a simplistic modelling framework is developed, and then this is expanded to provide a detailed modelling methodology. There then follows a description of an industrial evaluation of this methodology at Ford Motor Company. This modelling methodology has been assessed in this case study and has been found to be valid in this case. There are many challenges that this theme of research needs to address. The work described in this paper has made an important first step in this area, having gone some way to establishing a generic methodology and illustrating its potential value. Our future work will build on this foundation.

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Divisions: Aston Business School > Operations & information management
Additional Information: © 2000 IEEE. Personal use of this material is permitted. Permission from IEEE must be obtained for all other uses, in any current or future media, including reprinting/republishing this material for advertising or promotional purposes, creating new collective works, for resale or redistribution to servers or lists, or reuse of any copyrighted component of this work in other works.
Event Title: IEE one-day seminar on systems dependency on humans (Ref. No. 2000/020)
Event Type: Other
Event Dates: 2000-02-16 - 2000-02-16
Uncontrolled Keywords: Ford Motor Company,working environment,worker performance,worker behaviour modelling,validity,quantitative models,prototype modelling methodology,manufacturing environments,industrial evaluation,generic methodology,engine assembly workers,direct worker performance,decision processes,case study,business competitiveness,assembling
Published Date: 2000



Version: Submitted Version

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